Hello All, The purpose of today's post is to share a real life burning and escalated scenario which was new to me and how did I approach it and how big the escalations were and what was the outcome Sitecore's goodwill was at stack not because Sitecore is not capable of handling it but just because our environment was Sitecore Managed Cloud, and any issue that comes if its infra, back end code, front end code will be first pointed as Sitecore issue and that is where our consultancy and experience will play a role to prove that it is not Sitecore issue. Issue we faced Out of the blue our site started giving "504 Gateway Time-out", and it was reported that almost everyone is getting this error, but when we used to browse the site, everything looked good and never 504. 504 Gateway Time-out error tells that, That the request went to Content Delivery servers of Sitecore from gateway, but gateway did not get response in time from those CDs and hence it gave time out error. ...
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